Careers

G Plan has been producing iconic sofas, chairs and furniture for over 100 years. Our contemporary and classic designs enable us to offer a sofa for almost every home.

And since 1898 we’ve had an unrivalled reputation for excellence and quality which is something that we want to maintain. As such, we are always working to meet our customers’ needs by offering comfortable and high quality sofas coupled with an unrivalled level of service.

We recruit experienced professionals from a variety of backgrounds. In all cases, we look for people with good communication skills, a friendly personality, the ability to work in a team, energy and resilience.

Our current vacancies will be posted on this page. Alternatively you can contact us for more information about working for G Plan. Please email Stephanie, HR Administration [email protected]

Assistant Brand Manager

Reporting to the Marketing Manager, the Assistant Brand Manager will actively manage assigned Marketing projects independently and provide support to the wider Sales & Marketing team.

Main Responsibilities:
To plan, develop, implement, coordinate, measure & report upon all aspects relating to the assigned projects. Support the Marketing Manager in delivering all brand communications across core and sub brands.

Key areas of focus include – Sales Analysis, G Plan Vintage, Social Media/PR and Consumer Journey communications across all brands.
To be a confident and vocal member of the Marketing team with experience of all elements of the Marketing mix.
• Proactively manage assigned projects and make considered recommendations for action when problems arise
• Analyse sales data on a monthly basis and make proactive recommendations for action, to contribute to New Product Development strategy
• Be a vocal contributor and confident presenter at marketing/company meetings
• Manage Marketing Executive in delivery of daily tasks

Key Requirements
• Self starter
• Team player
• Positive and proactive
• Experience of briefing internal marketing teams or agencies
• Social Media channel management – essential
• Excellent language skills to check and write content for social (including blogs, social posts, consumer interaction etc.)
• Excellent attention to detail
• Ability to multi-task and organised
• Experience of website Content Management Systems (WordPress) – desirable
• Interest in interiors
• Min 1-2 years’ experience working with a brand across a range of channels (could be client or agency side)
• Good working knowledge of Word, Powerpoint and Excel

Applications are invited in writing to Steph Pratt, HR Administration Officer, [email protected]

Customer Sales Manager

Reporting to the Sales Director, the Customer Sales Manager will deliver best in class customer service to our retailers and consumers by managing the administration, processing & smooth running of all aspects of both Customer/Consumer interaction within the 3 reporting departments and seeking/implementing improvements where possible.

Main Responsibilities:
Strategic management of all reporting departments to help achieve G Plan’s key objectives. To monitor all aspects of the daily & seasonal work schedule ensuring all departments run effectively & efficiently to meet customers, consumers and the business needs.

Duties
• Monitor, motivate & manage staff performance levels.
• Manage the handling of all customer order enquiries and respond to consumer complaints.
• Put in place processes to set targets and measure customer and consumer satisfaction, and create actions to improve against these measures.
• Manage all price queries and resolve all debit note requests.
• Supply weekly reports for major accounts & for business insight/business performance purposes.
• Liaise with all relevant department heads and Directors, to ensure the smooth processing of orders & complaint resolution through the business.
• Negotiate discounts/allowances with retailers to assist consumer complaint resolution.
• Authorise and monitor the costs & performance of outside contractors.
• Maintain existing and develop new processes and practices to improve customer/consumer satisfaction and efficiency within After Sales/Sales /Orders involving other relevant departments, i.e. Quality, Planning, Purchasing and Transport
• Actively report models/complaint types in need of improvement with quality control personnel
• Attend FMEA new product review meetings to assist in the prevention of future complaint generation

Key Requirements
The successful candidate will be an enthusiastic customer focussed performer with the team management experience to drive improvements within the customer service departments.
• Strong team management experience with proven skills in employee development
• Self-starter
• Confidant
• Ability to multitask and maintain control
• Positive and proactive
• Ambitious
• Adaptable to changes
• Decision maker
• Excellent attention to detail
• Good working knowledge of Word, Powerpoint and Excel

Applications are invited in writing to Steph Pratt, HR Administration Officer, [email protected]

Frame Assembler Vacancy

Hours: Monday to Wednesday 16:00 – 02:00, Thursday 16:00 – 01:00

Pay: PBR (Pay by Rate)

We are recruiting for two Frame Assemblers to join our Frames department on the night shift.

The successful candidate will assemble sofa frames to the correct method and standards set out by the company. Other duties will include ensuing all health and safety rules are followed and to maintain good housekeeping whilst on shift.

Applicants will need to thrive in fast paced environments. They will enjoy practical work and be prepared to do repetitive tasks. Previous experience in this industry is required.

Applications are invited in writing to Steph Pratt, HR administration Officer, [email protected]

Upholsterer Vacancy

Hours: Monday to Wednesday 16:00 – 02:00, Thursday 16:00 – 01:00

Pay: PBR (Pay by Rate)

Type: Permanent

We are recruiting for two Upholsterers to join our Upholstery department on nights.

The successful candidate will assemble furniture to the correct method and standards set out by the company. Other duties will include ensuing all health and safety rules are followed and to maintain good housekeeping whilst on shift.

Applicants will need to thrive in fast paced environments. They will enjoy practical work and be prepared to do repetitive tasks. Previous experience in this industry is required.

Applications are invited in writing to Steph Pratt, HR administration Officer, [email protected]

End of Line Manager

Reporting to the Quality Manager, the End of Line Manager will coordinate and manage the end of line inspection team to ensure products meet the agreed company standard.
This will include the following responsibilities:
– Establish and manage resource and training requirements for effective end of line inspection
– Act on internal and external data to drive improvement in end of line inspection
Main Duties
• Establish and maintain a standard level of inspection across all inspectors and quality technicians to the agreed company standard
• Establish and maintain training requirements and supporting materials for all end of line inspectors and quality technicians
• Ensure the inspection turnover rate meets agreed production requirements
• Monitor, report on and drive improvement of reject rates and performance of all end of line personnel
• Liaise with Development and Training personnel to agree acceptable standards
• Highlight and report on areas where standards are not being met
• Highlight and where appropriate raise CARs where standards could be improved.
• Liaise with Quality systems co-coordinator to assist in initial investigation of CARs
• Ensure all reworks are being fully and appropriately reported via correct processes to enable feedback to suppliers
• Monitor hide inspection standards and provide rework information for SBI Lithuania
• Participate in and contribute to new model FMEA process
• Patriciate in and contribute to new model introduction process
• Monitor, record and highlight issues concerning new model order repeats
• To contribute to and promote continual improvement of Quality, Safety and Environmental Management Systems across all areas.

The successful candidate will have previous experience of working in quality and inspection within a production background.
They will have strong managerial experience and people skills. Previous experience of developing and leading a team is essential.
They will enjoy being hands on in the role but also possess good IT skills.

Key Skills
• Confidence
• Excellent technical skills
• Good numerical skills and an understanding of statistics
• Leadership skills
• Planning and organisation skills
• Communication and interpersonal skills
• Problem-solving skills
• Teamworking skills
• IT skills

Applications are invited in writing to Steph Pratt, HR Administration Officer, [email protected]

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