We’re so confident in the quality of our work that every sofa comes with a 10 Year Frame and Seat Spring Guarantee. This covers the timber frame and seat springs on models sold from 2008 onwards. Springs within recliner mechanisms are not covered. Our skilled craftsmen have created furniture of outstanding quality, and we hope you enjoy its comfort and style for many years to come.
Elevate Rise & Recline chairs also include a 7 Year Guarantee on the Handset, Mechanism & Motor.
All G Plan guarantees cover fair wear and tear claims, by the first owner of products purchased from our approved stockists only. They do not cover willful damage caused by abnormal use or storage conditions, accidents, negligence by you or a third party or any commercial or institutional use. Failure to follow the written instructions in the Care Guide or provided with the product will invalidate the claim. Any alterations or repairs carried out without written approval will also invalidate the claim. Our guarantees do not affect your Statutory Rights.
G Plan Upholstery Limited is registered by BM TRADA under the management systems of OHSAS 18001:2007; Occupational Health and Safety and ISO 9001:2015; the International Standard for Quality. Your furniture was designed and manufactured under the control of an Integrated Management System which has been independently assessed by BM TRADA for conformity to these standards.
The Owner’s Guide supplied with your furniture contains details about how to care for your upholstery. Read more here.