Care Guides

As a G Plan owner, if you need advice on how to clean, dress or operate your furniture our detailed care guides and videos below can help with this and much more. If you have any questions that the guides don’t cover, please get in touch with our consumer care team at [email protected]

CLEANING FABRIC UPHOLSTERY

CLEANING

  • Due to the variety of fibre and fabric constructions used, G Plan recommends you use a professional cleaning company for your sofa.
  • Alternatively, you can seek advice from the store where you purchased your furniture.
  • Covers should never be machine washed or dry cleaned by a launderette as this can damage the fire retardant treatments, fade colours and affect the finish of the fabrics.
  • Where zips are fitted, this is often to assist manufacture and does not necessarily mean the cover is removable for cleaning.
  • For information on Aquaclean fabrics, click here.

 

CARING

  • Regular dressing of your furniture should be carried out including plumping/dressing both loose and fixed cushions regularly.
  • Lightly vacuum upholstery once a week to prevent dust build up. If you allow dust and dirt to accumulate, it can dull colours and speed up wear.
  • Direct sunlight can cause fading, so try to protect upholstery from direct sunlight where possible.
  • Avoid sitting on the arms and try to prevent children from jumping on sofas as it can damage the sofa and cushions.
  • Avoid sitting on the sofa with heavily soiled or non-colour fast clothes and avoid leaving newspapers on the sofa as the ink can stain.
  • Care should be taken with sharp-edged objects, trim off any loose threads with sharp scissors.
  • Chenille fabrics and velvets may change appearance after use. This is due to the pile in the fabric moving in different directions as you sit on the upholstery, it is not a fault with the fabric. By brushing the fabric regularly with a soft brush, you may be able to restore the pile to its original position.

SPILLAGES

  • In the event of a spillage, prompt action can reduce the likelihood of permanent staining.
  • Remove as much of the spillage as possible with a spoon or blunt palette knife.
  • Work towards the middle of the spillage to prevent spreading the stain.
  • Soak up liquids with a clean cloth, towel or kitchen paper without rubbing the stain.
  • Blot up as much of the spillage using a damp cloth (not wet) with warm clean water, again without rubbing.
  • For information on Aquaclean fabrics, click here.

LEATHER CLEANING GUIDE

CLEANING

  • Dust furniture with a soft brush weekly and wipe with a damp cloth to remove dust. Don’t over wet the leather when cleaning.
  • We do not recommend or endorse any leather cleaning products as polishes, detergents, solvents, white spirit or stain removers as they may damage the leather.
  • Do not use baby wipes for cleaning your leather upholstery.
  • If you do not carry our simple, yet gentle cleaning of your leather sofas on a weekly basis, it can reduce the life of your upholstery.

CARING

  • Regular dressing of your furniture should be carried out including plumping/dressing both loose and fixed cushions regularly.
  • Direct sunlight can cause fading, so try to protect upholstery from direct sunlight where possible.
  • Avoid sitting on the arms and try to prevent children from jumping on sofas as it can damage the sofa and cushions.
  • Avoid sitting on the sofa with heavily soiled or non-colour fast clothes and avoid leaving newspapers on the sofa as the ink can stain.
  • Do not allow hair products, bodily oils, hand creams/lotions, hand sanitiser or perspiration to settle as this could break down the finish over time.
  • Care should be taken with sharp-edged objects, trim off any loose threads with sharp scissors.

SPILLAGES

In the event of a spillage, prompt action can reduce the likelihood of permanent staining.

  • Remove as much of the spillage as possible with a spoon or blunt palette knife.
  • Work towards the middle of the spillage to prevent spreading the stain.
  • Soak up liquids with a clean cloth, towel or kitchen paper without rubbing the stain.
  • Blot up as much of the spillage using a damp cloth (not wet) with warm clean water, again without rubbing.

Owners Videos

How to unpack and assemble your recliner furniture correctly
(Our recliner furniture has black J bars that hook together)

How to unpack and assemble your incliner furniture correctly
(Our incliner furniture has silver plates that slide into each other)

How to operate your furniture
(Includes: manual recliners, power recliners, power recliners with headrest and lumbar support and elevate chairs)

How to adjust and dress your furniture

Cable management and battery power packs